SmartBox Success

OFFICIAL RULES

OVERVIEW AND ELIGIBILITY REQUIREMENTS

  1. THE SMARTBOX SUCCESS PROGRAM (HEREAFTER “SMARTBOX SUCCESS CHALLENGE”) IS A CONTEST OF SKILLS, AND NOT A SWEEPSTAKES, RAFFLE, OR LOTTERY. WINNERS WILL BE DETERMINED SOLELY ON THE BASIS OF THEIR SKILLS IN RUNNING A DENTAL PRACTICE. NO ELEMENT OF CHANCE WILL BE USED TO SELECT WINNERS.
  2. SMARTBOX, LLC IS THE SOLE SPONSOR OF THE SMARTBOX SUCCESS PROGRAM. SMARTBOX, LLC IS AN INDIANA LIMITED LIABILITY COMPANY THAT PROVIDES MARKETING SERVICES TO DENTISTS, WITH ITS PRINCIPAL PLACE OF BUSINESS LOCATED AT 821 MOUNT TABOR ROAD, SUITE 300, NEW ALBANY, INDIANA, 47150.
  3. THERE IS NO ADDITIONAL PURCHASE NECESSARY TO ENTER THE SMARTBOX SUCCESS PROGRAM; THE CONTEST IS OPEN TO ALL CURRENT CLIENTS OF SMARTBOX, LLC WHO USE SMARTBOX’S PATIENT ATTRACTION SYSTEM. HOWEVER, SMARTBOX, LLC CLIENTS MUST REMAIN CURRENT ON THEIR MONTHLY BILLS IN ORDER TO REMAIN ELIGIBLE FOR PRIZES AND AWARDS IN THE SMARTBOX SUCCESS PROGRAM. THE TOTAL COST OF PARTICIPATING IN THE SMARTBOX SUCCESS PROGRAM WILL VARY BASED UPON THE COST OF THE PARTICIPANT’S MONTHLY MARKETING SERVICES FROM SMARTBOX .
  4. A PURCHASE OF ADDITIONAL SMARTBOX PRODUCTS WILL NOT INCREASE YOUR CHANCE OF WINNING.
  5. ALL FEDERAL, STATE, AND/OR LOCAL LAWS APPLY TO THE SMARTBOX SUCCESS PROGRAM. THIS OFFER IS VOID WHERE PROHIBITED.
  6. THE SMARTBOX SUCCESS PROGRAM IS OPEN TO LEGAL RESIDENTS OF THE UNITED STATES OF AMERICA OVER THE AGE OF 21. THE SMARTBOX SUCCESS PROGRAM IS NOT OPEN TO RESIDENTS OF COLORADO, VERMONT, MARYLAND, AND ARIZONA.
  7. EMPLOYEES OF SMARTBOX, LLC AND THEIR IMMEDIATE FAMILY OR HOUSEHOLD MEMBERS ARE NOT ELIGIBLE TO PARTICIPATE IN THE SMARTBOX SUCCESS PROGRAM.
  8. PARTICIPATING IN THE SMARTBOX SUCCESS PROGRAM CONSTITUTES ENTRANT’S FULL AND UNCONDITIONAL ACCEPTANCE OF THE SMARTBOX SUCCESS PROGRAM OFFICIAL RULES AND THE DECISIONS OF THE SPONSOR, SMARTBOX, LLC, WHICH ARE FINAL AND BINDING.
  9. SMARTBOX SUCCESS CHALLENGE PARTICIPANTS RELEASE ANY CLAIM OR CAUSE OF ACTION THAT COULD ARISE FROM PARTICIPATION IN THE SMARTBOX SUCCESS PROGRAM AND/OR USE OF THE PRIZE.
  10. WINNING AN AWARD/PRIZE IS CONTINGENT UPON BEING COMPLIANT WITH THE REQUIREMENTS OF THE OFFICIAL RULES AND THE WINNER’S SMARTBOX, LLC ACCOUNT BEING IN GOOD STANDING. FURTHERMORE, PARTICIPANTS AGREE THAT ANY DISPUTES WILL BE GOVERNED BY THE LAWS AND COURTS OF FLOYD COUNTY, IN.
  11. A COMPLETE LIST OF AWARD WINNERS CAN BE OBTAINED BY WRITING SMARTBOX, LLC, VIA EMAIL AT COMPLIANCE@smartboxdental.com AND REQUESTING THE LIST ON OR AFTER FEBRUARY 28, 2020. A PARTIAL LIST OF WINNERS CAN BE OBTAINED VIA THE SAME METHOD AT ANY TIME FOLLOWING MAY 1, 2019.

ENTRY INTO THE SMARTBOX SUCCESS PROGRAM

  1. THE SMARTBOX SUCCESS PROGRAM IS OPEN TO SMARTBOX CLIENTS WHO USE SMARTBOX’S PATIENT ATTRACTION SYSTEM DURING THE 2019 CALENDAR YEAR. PARTICIPANTS MUST USE THEIR PATIENT ATTRACTION SYSTEM FOR AT LEAST TWO (2) CONSECUTIVE MONTHS IN 2019 IN ORDER TO BE ELIGIBLE FOR ANY PRIZE.
  2. SMARTBOX CLIENTS WHO USE THEIR PATIENT ATTRACTION SYSTEM ARE AUTOMATICALLY ENTERED INTO THE SMARTBOX SUCCESS PROGRAM IF ELIGIBILITY REQUIREMENTS ARE MET UNLESS SMARTBOX, LLC IS NOTIFIED OF A PREFERENCE TO OPT OUT OF THE SMARTBOX SUCCESS PROGRAM. SUCH A NOTIFICATION SHOULD BE EMAILED TO COMPLIANCE@SMARTBOXWEBMARKETING.COM.
  3. SMARTBOX, LLC ESTIMATES THAT BETWEEN ONE HUNDRED (100) AND THREE HUNDRED AND FIFTY (350) DENTAL PRACTICES WILL PARTICIPATE IN THE SMARTBOX SUCCESS PROGRAM. AS A PART OF THE SMARTBOX SUCCESS PROGRAM, SMARTBOX, LLC WILL AWARD ONE HUNDRED AND TWENTY (10) PRIZES VALUED AT APPROXIMATELY ONE HUNDRED DOLLARS ($100.00) EACH.
  4. THE SMARTBOX SUCCESS PROGRAM IS AMONG THE FIRST SKILLS CONTESTS THAT SMARTBOX, LLC, HAS EVER OFFERED. ACCORDINGLY, IT IS NOT POSSIBLE TO GIVE THE NUMBER OR PERCENTAGE OF PAST PARTICIPANTS THAT HAVE WON PAST SKILLS CONTESTS.

DATES

  1. THE SMARTBOX SUCCESS PROGRAM WILL BEGIN ON MARCH 1, 2019, AND END ON DECEMBER 31, 2019. PRIZES WILL BE AWARDED BASED UPON JUDGING THAT OCCURS ON A MONTHLY BASIS.
  2. WINNERS FOR PRIZES WILL BE DETERMINED EACH MONTH, WITH THE WINNER NOTIFIED VIA EMAIL, UNITED STATES POSTAL SERVICE, OR PHONE CALL NO LATER THAN TWO (2) MONTHS FOLLOWING THEIR VICTORY, WITH THE PRIZE AWARDED IN A REASONABLE AMOUNT OF TIME FOLLOWING THE PARTICIPANT BEING NOTIFIED THAT THEY HAVE WON THE PRIZE.
  3. IF THE WINNER OF ANY INDIVIDUAL PRIZE CANNOT BE REACHED WITHIN TEN (10) DAYS OF THE WINNER BEING NOTIFIED THEY HAVE WON THE PRIZE, OR IF THE WINNER OF ANY INDIVIDUAL PRIZE DECLINES THE PRIZE, THE PRIZE WILL BE GIVEN TO THE PARTICIPANT WHO RANKED ONE (1) PLACE BELOW THE WINNER IN THE JUDGING CRITERIA. THE PRIZE WILL REMAIN UNAWARDED IF THE ALTERNATIVE WINNER CANNOT BE REACHED OR DECLINES THE PRIZE.

JUDGING CRITERIA

  1. THE SMARTBOX SUCCESS PROGRAM WILL BE JUDGED UPON THE CRITERIA OF THE MONTH-OVER MONTH IMPROVEMENT OF THEIR DENTAL PRACTICE’S CALL ANSWER RATE AND THEIR SCHEDULING CONVERSION RATE.
  2. A PARTICIPANT’S CALL ANSWER RATE IS DEFINED AS THE NUMBER OF CALLS THE PARTICIPANT’S DENTAL PRACTICE ANSWERS, DIVIDED BY THE NUMBER OF CALLS THE DENTAL PRACTICE RECEIVES, WITH THE QUOTIENT DISPLAYED AS A PERCENTAGE OF ONE HUNDRED (100).
  3. A PARTICIPANT’S SCHEDULING CONVERSION RATE IS DEFINED AS THE NUMBER OF NEW PATIENTS SCHEDULED BY A DENTAL PRACTICE AND DIVIDED BY THE NUMBER OF NEW PATIENTS WHO CALL THE PARTICIPANT’S DENTAL PRACTICE FOR AN APPOINTMENT, WITH THE QUOTIENT DISPLAYED AS A PERCENTAGE OF ONE HUNDRED (100).
  4. A PARTICIPANT’S CALL ANSWER RATE WILL BE DETERMINED ON A MONTHLY BASIS SOLELY BY SMARTBOX, LLC’S ZETETICS OR PRACTICEHQ CALL TRACKING AND AN ANALYSIS OF THE DATA BY SMARTBOX, LLC’S TEAM OF CALL QUALITY ANALYSTS. SMARTBOX, LLC HAS THE SOLE AND FINAL JUDGMENT AS TO DETERMINING A PARTICIPANT’S CALL ANSWER RATE.
  5. A PARTICIPANT’S SCHEDULING CONVERSION RATE WILL BE DETERMINED ON A MONTHLY BASIS SOLELY BY SMARTBOX, LLC’S ZETETICS OR PRACTICEHQ CALL TRACKING AND AN ANALYSIS OF THE DATA BY SMARTBOX, LLC’S TEAM OF CALL QUALITY ANALYSTS. SMARTBOX, LLC HAS THE SOLE AND FINAL JUDGMENT AS TO DETERMINING A PARTICIPANT’S SCHEDULING CONVERSION RATES.
  6. CALLS MADE TO A PHONE NUMBER OTHER THAN THE PARTICIPANT’S ZETETICS OR PRACTICE HQ TRACKING PHONE NUMBERS WILL NOT BE CONSIDERED IN THEIR CALL ANSWER RATE AND THEIR SCHEDULING CONVERSION RATE.
  7. THE JUDGING CRITERIA WILL REMAIN STATIC FOR THE DURATION OF THE SMARTBOX SUCCESS PROGRAM. THUS, THE DIFFICULTY OF WINNING WILL NOT INCREASE OR DECREASE DURING SUBSEQUENT ROUNDS.
  8. DENTAL PRACTICES WILL BE JUDGED IN GROUPS BASED UPON THEIR ASSIGNED CLIENT SUCCESS MANAGER (MEANING THAT THERE WILL BE APPROXIMATELY THREE (3) TO SEVEN (7) GROUPS IN WHICH PARTICIPANTS WILL BE JUDGED (HEREAFTER REFERRED TO AS “JUDGING POOLS”).
  9. PRIZES WILL BE AWARDED TO THE TOP THREE (3) DENTAL PRACTICES FROM EACH JUDGING POOL WHO SHOW THE BIGGEST MONTH-OVER-MONTH IMPROVEMENT IN THEIR COMBINED MONTHLY CALL ANSWER RATE AND MONTHLY SCHEDULING CONVERSION RATE AS COMPARED TO ALL PARTICIPANTS IN THEIR JUDGING POOLS.
  10. THE FIRST (1ST) PRIZES WILL BE AWARDED IN MARCH OF 2019, WITH ADDITIONAL PRIZES AWARDED ON A MONTHLY BASIS THEREAFTER.
  11. TIES FOR ANY AWARD WILL BROKEN ON THE BASIS OF WHICHEVER PARTICIPANT HAD THE HIGHEST CALL ANSWER RATE FOR ANY SINGULAR MONTH DURING THE TIMEFRAME FOR WHICH THE AWARD IS JUDGED.

CHALLENGE PRIZES/AWARDS

  1. WHENEVER POSSIBLE, AWARDS/PRIZES WILL BE MAILED TO WINNERS. HOWEVER, THE WINNER OF ANY AWARDS/PRIZES MAY NEED TO PICK UP THE PRIZE/AWARD AT SMARTBOX, LLC OFFICES.
  2. AWARD WINNERS MAY BE REQUIRED TO COMPLETE AN AFFIDAVIT, INCLUDING THEIR SOCIAL SECURITY NUMBER, TO CONFIRM THEIR ELIGIBILITY TO PARTICIPATE. THE SSN WILL ONLY BE USED TO FILL OUT TAX INFORMATION FOR THE INTERNAL REVENUE SERVICE.
  3. AWARD WINNERS ARE RESPONSIBLE FOR ANY TAXES OR FEES INCURRED FROM WINNING THIS PRIZE.
  4. AWARD WINNERS MUST CONSENT TO HIS OR HER NAME AND LIKENESS BEING USED IN PRESS RELEASES OR OTHER SMARTBOX, LLC PUBLICITY EFFORTS IN ORDER TO BE ELIGIBLE FOR ANY PRIZE.
  5. ODDS OF WINNING AWARDS WILL VARY ENTIRELY BASED UPON THE NUMBER OF PARTICIPANTS.